Privacy Policy
Heatnest respects your privacy. This privacy policy explains what personal data we collect, for what purposes and how we protect it. We process data in accordance with the General Data Protection Regulation (GDPR).
Who is responsible?
Heatnest is responsible for the processing of personal data as described in this policy. Contact: hello@heatnest.nl. Chamber of Commerce 89227810.
What data do we process?
We process data you provide: name, email address, phone number, address and payment details (via our payment provider; we do not store credit card numbers). We may also process technical data such as your IP address and data about your use of the website.
What do we use your data for?
We use your data to process and deliver orders, to communicate with you about your order or enquiries, to improve the website and, with your consent, to inform you about products and offers. We only share data with parties necessary for execution (e.g. shipping, payment) or when required by law.
Retention period
We do not retain personal data longer than necessary for the purposes for which it was collected. We keep invoice and order data at least in accordance with the statutory retention period (7 years). You can ask us to delete your data earlier where there is no legal obligation to retain it.
Your rights
You have the right to access, rectify, delete and port your data, and to object or withdraw consent. Send a request to hello@heatnest.nl. You may also lodge a complaint with the supervisory authority.
Security and cookies
We take appropriate technical and organisational measures to protect your data. The website uses cookies for essential functionality and, with your consent, for analytics. You can adjust cookie preferences in your browser.
Contact: hello@heatnest.nl